At Arabwears, every product is carefully inspected before dispatch. Returns and exchanges are accepted only under specific circumstances to maintain product quality and fairness for all customers.
Eligible for Return/Exchange
You may request a return or exchange if:
You received a damaged or defective product.
You received the wrong item, size, or design.
The product has a manufacturing defect.
Not Eligible for Return/Exchange
Returns or exchanges will not be accepted for:
Size issues if the size ordered matches the size selected by the customer.
Change of mind after placing the order.
Minor variations in color due to lighting, photography, or screen settings.
Products that have been used, washed, altered, or damaged after delivery.
Requests raised after 48 hours of delivery.
Important Requirements
An unboxing video is mandatory for claims related to wrong, damaged, or missing products.
The product must be unused and returned with original tags and packaging.
Arabwears reserves the right to reject any claim that does not meet the above conditions.
How to Raise a Request
To request a return or exchange, please complete the form below within 48 hours of receiving your order. Our team will review your request and respond within 2–3 business days.
